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Public offer and terms

Terms for using casecs2 and purchasing digital entertainment services.

Version: 07.10.2026

1. Service provider and agreement

The provider is Transtrade LLC, 66 Kalyk Akieva Street, Leninsky District, Bishkek, Kyrgyz Republic. Registration number: 310961-3301-ООО. Tax identification number: 9909710251. Contact: info@casecs2.fun. Website: https://casecs2.fun.

The service offers virtual case openings and digital game-item upgrades. These terms govern your relationship with the provider. Steam and Valve are not parties to this agreement.

2. Eligibility and acceptance

The service is for adults aged 18 or over where its use is permitted in their location. Do not share account access.

Before payment, review this offer, the service description and price. Paying after reviewing these terms accepts the offer for that purchase. Browsing the website does not consent to advertising messages.

3. Balance, prices and payments

Your balance contains internal accounting units used to purchase website services. The payment amount, currency and credited amount are shown before confirmation; any conversion uses the rate shown to you. A payment provider processes the payment. Funds are credited after successful payment confirmation.

Deposit bonuses and cashback are credited to the game balance under the conditions displayed in the interface. Bonuses are not a separate cash transfer to you. The balance and bonuses are not intended to generate earnings or guaranteed returns.

4. Cases and upgrades

Before opening a case, its price and possible contents are available. You receive one of the listed items; its value may be lower than the opening price. Outcomes are random. Animation does not promise a particular item.

Before an upgrade, select your input items and target, review the success chance and confirm. On failure, input items are consumed without receiving the target; on success, you receive the selected target. Cashback follows the displayed terms. A price or availability change before execution may cause rejection without a deduction.

5. Inventory and item transfers

Received items appear in your internal inventory. Available actions and terms are shown before confirmation. Steam transfers depend on item availability, a valid trade link and Steam restrictions. Your account shows the request status.

Never give support your Steam password. Verify the recipient and trade link before requesting a transfer. Item valuations change with the market and do not guarantee future prices.

6. Errors, cancellation and refunds

For duplicate or incorrect charges, missing credits or an undelivered service, contact info@casecs2.fun with your account, date, amount and transaction reference. Do not send a full card number, CVV or password.

Refunds of unused deposits and correction of erroneous charges are assessed according to the transaction circumstances and applicable law. An approved refund uses the original payment method where technically and legally possible. Bonuses do not increase the refundable payment amount. A correctly delivered service is not refunded solely because its outcome was unwanted. Mandatory consumer rights remain unaffected.

7. Security and restrictions

Unauthorized use of another person's payment method, bypassing restrictions, exploiting defects, interfering with the service and bonus abuse are prohibited. Access may be temporarily restricted to investigate substantiated concerns. Contact support to request clarification or dispute a transaction.

The provider takes reasonable measures to operate the service but does not guarantee profits, constant market prices or freedom from Steam or payment-provider restrictions.

8. Data, updates and requests

Data handling is explained in the Privacy Policy. Updated terms are published on the website and apply to new transactions; publication does not cancel existing obligations.

Contact info@casecs2.fun. Parties may first attempt to resolve a dispute through support. Access to courts and mandatory rights under applicable law remain available.

Questions?info@casecs2.funPrivacy policy